Japan Museum SieboldHuis is open, after which you are welcome to visit us with an online ticket with an entry time. An entry time must be reserved even for those in possession of a Museum Card, Friends Pass or other Membership card allowing free entry. These entry times serve to allow a smooth and safe distribution of visitors in the museum. Unfortunately ad hoc visits to the museum are not possible at this moment.
The museum adheres to the Netherlands Government Guidelines regarding Corona Virus COVID 19.
In accordance with Government Guidelines, access to the museum is permitted with a pre-purchased online ticket that indicates entry time. The use of entry times ensures a safe distribution of visitors. We advise visitors to reserve an entry time via sieboldhuis.org, this also applies to museum card holders, Friends of Japan Museum SieboldHuis and students.
Yes, this is possible. Unfortunately that is not possible. Access to the museum is only possible with an online ticket with entry time. This also applies to Friends of Japan Museum SieboldHuis, university students, ICOM or museum card holders. Plan your visit here.
Yes, this is the only way we can ensure a comprehensive and safe distribution of visitors to the museum. Please remember to bring your museum card, free ticket, CJP-, university card, ICOM card or Friends card so we can scan it when your visit the museum.
Access to the museum is permitted with an online ticket with entry time. This also applies to bearers of museum cards and other relevant memberships. These regulations are being implemented to ensure your and our safety and for a comprehensive distribution of visitors. We regret that for the time being, spontaneous ad hoc visits to the museum are not possible.
By using online tickets with and entry time we are able to safely distribute the number of visitors throughout the course of the day. Visitors may enter the museum within the 30 minutes indicated as entry time. Once in the museum you may stay as long as you like. There is no designated ‘end time’ to your visit. The average length of a visit to the museum is approximately 2 hours. In order to avoid queues, you are kindly request to arrive no sooner than your entry time indicates.
The Museum is open from Tuesday to Sunday from 10:00 – 17:00 hours The entry times are: 10:00 - 10:30 hours 10:30 – 11:00 hours 11:00 – 11:30 hours 11:30 – 12:00 hours 12:00 – 12:30 hours 12:30 – 13:00 hours 13:00 – 13:30 hours 13:30 – 14:00 hours 14:00 – 14:30 hours 14:30 – 15:00 hours 15:00 – 15:30 hours 15:30 – 16:00 hours 16:00 – 16:30 hours There are a limited number of tickets available in each entry time slot. The average length of a tour is approximately 2 hours.
You are kindly requested to cancel this/these ticket(s) and purchase a new one. To do this please send an email to email@example.com indicating that this is a request for restitution of a ticket without an entry time slot for Japan Museum SieboldHuis and submit the ticket (s). The purchase price will be transferred to your account.
No. In accordance with regional regulations you are advised to remain at home and to postpone your visit to the museum. We look forward to welcoming you when you have recovered. The management of the museum reserves the right to deny access to visitors.
The museum has implemented additional cleaning measures of all surfaces, door handles, toilets, faucets, lockers and the pin automat. Disinfectant hand gel is available. The audio tour is not available.
It is not compulsory to wear a face mask, you may however wear one if so desired.
For the time being it is not possible to pay in cash. For hygienic reasons we ask that all financial transactions be done using a debit card.
No, it is prohibited to eat or drink in the museum. The basement where the coffee machine is located is also temporarily closed
Yes, the museum shop is open. You are kindly requested when in the museum shop only to touch those articles you wish to purchase and to pay using your debit card. And maintain 1.5 meters distance.
For the time being, no guided tours will be given. When they resume it will be announced on our website.
At present all workshops, guided tours are not possible due to government guidelines. We hope to resume these activities in the autumn. For updates and more information please the activities page of our website.
No, at present it is not possible to organize an event in the museum due to the government guidelines in force. For more information please contact us.